If you are dissatisfied with a pizza upon arrival, please contact us at firstname.lastname@example.org and our customer service agents will research the incident, and at their discretion, may offer credit to your customer account. We may require photographic documentation of any pizza with which you are dissatisfied before we issue a credit.
We value photos of any improper food arrival to continue improving our packaging. A customer service agent may request photographs be sent to accompany the reported complaint. We encourage all customers to store their pizzas immediately from their delivery package and place in the freezer. Products delayed by our couriers must be communicated with our customer service team so we may try to resolve the issue. We are unable to accept returns or modify orders once the cutoff window has closed.